About the role
You will help build the infrastructure function around the services that websites and applications depend on. The role connects operational risk, maintenance capacity and recovery planning so availability expectations reflect the actual environment and resources.
What you will do
- Assess hosting and service dependencies and prioritise infrastructure, maintenance and recovery work.
- Define change-review, access-control and incident-escalation standards with the relevant technical owners.
- Review monitoring coverage and backup-restoration evidence rather than relying only on scheduled jobs being marked complete.
- Coordinate capacity, deployment and migration decisions with development and project owners before commitments are made.
- Establish operational documentation and appropriate supervision for staff and OJT work as the function grows.
What you should bring
- Infrastructure leadership and hands-on understanding of deployment, networking, access and service recovery.
- Ability to assess operational risk and explain availability and resource tradeoffs to other departments.
- Experience organising incident learning, runbooks and technical supervision.
Examples of work in this role
- An infrastructure roadmap with service dependencies, maintenance priorities and resource needs.
- Reviewed operating and recovery standards with named responsibilities and verification records.
Working arrangements
- Keep decisions, progress, and blockers visible through agreed communication channels.
- Reporting lines, decision authority, working hours, equipment needs, and location eligibility will be discussed during recruitment.
- Compensation, employment terms, and any benefits will be agreed during recruitment.
What to include in your application
- Include your CV, availability, and a short explanation of why this work interests you.
- Describe an operations improvement or recovery programme you led. Explain the failure scenario, the checks performed and how you prioritised the work.
- Remove confidential information from samples and share only work you have permission to disclose.