About the role
You will keep operational work organised around service health and controlled changes. The role makes sure maintenance tasks have an owner, required access, a verification step and a clear route for problems that exceed the agreed scope.
What you will do
- Review maintenance and deployment requests for prerequisites, approval status and recovery instructions.
- Coordinate assignments and check that monitoring or backup alerts are investigated with useful evidence.
- Review change records and post-change checks, referring application or architecture issues to the responsible owner.
- Track incident actions and documentation updates so repeated failures receive a visible follow-up.
- Report capacity, service risks and unresolved operational decisions to the infrastructure head and project owners.
What you should bring
- Practical infrastructure operations experience and ability to assess change and troubleshooting records.
- Experience coordinating technical contributors and recognising risks involving access, data or recovery.
- Clear incident communication and disciplined follow-through on maintenance and corrective actions.
Examples of work in this role
- A maintenance and change queue with owners, approvals and verification status.
- An incident follow-up register linking evidence, corrective actions and runbook updates.
Working arrangements
- Keep decisions, progress, and blockers visible through agreed communication channels.
- Reporting lines, decision authority, working hours, equipment needs, and location eligibility will be discussed during recruitment.
- Compensation, employment terms, and any benefits will be agreed during recruitment.
What to include in your application
- Include your CV, availability, and a short explanation of why this work interests you.
- Describe a maintenance window or incident follow-up you coordinated. Explain the approval, recovery and verification checks and how you handled an unresolved risk.
- Remove confidential information from samples and share only work you have permission to disclose.